Last Updated: December 23, 2025

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://xelyra.com (the “Site”) operated by Xelyra LLC (“we”, “us”, or “our”). We are committed to protecting your privacy and handling your personal data in a transparent and secure manner, in compliance with applicable US privacy laws and Google Merchant Center requirements.

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: These are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, please visit http://www.allaboutcookies.org.
  • Log files: These track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels: These are electronic files used to record information about how you browse the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers; please note we do not store full credit card details on our servers, they are processed by secure third-party payment gateways), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

2. How We Use Your Personal Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you regarding your order, inquiries, or customer service requests.
  • Screen our orders for potential risk or fraud.
  • Provide you with information or advertising relating to our products or services, but only when consistent with the preferences you have shared with us or when legally permissible (e.g., transactional emails).

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • We use third-party service providers to help us fulfill orders, process payments, and operate our business. These include payment processors (such as those for Visa, Mastercard, and American Express), shipping carriers, and potentially email service providers. These third parties are obligated to protect your information and may only use your Personal Information to perform services on our behalf.
  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

We do not sell, rent, or trade your Personal Information to third parties for their independent marketing purposes.

4. Your Rights

If you are a resident of the United States, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information provided below.

You also have the right to opt-out of receiving marketing communications from us at any time. You can typically do this by following the unsubscribe link in any marketing email you receive or by contacting us directly.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. This data retention is necessary to fulfill the services you requested, comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Security

We are committed to ensuring that your information is secure. We implement reasonable administrative, technical, and physical security measures designed to protect your Personal Information from unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage is ever 100% secure, so we cannot guarantee its absolute security.

7. Cookies

As mentioned, our Site uses “cookies” to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences, track items in your shopping cart, and understand how you use our Site. You can control or reset your cookies through your web browser settings. Please note that disabling cookies may affect the functionality of our Site.

8. Third-Party Links

Our Site may contain links to websites operated by third parties. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If we become aware that we have inadvertently received Personal Information from a child under 13, we will delete such information from our records.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the “Last Updated” date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@xelyra.com or by mail using the details provided below:

Xelyra LLC 205 W Service Rd Champlain, New York, NY 12919, US Phone: +1 (281) 480-5691